Effective Date: July 3, 2025
Last Updated: July 3, 2025

At Narvoo.com, we create and deliver digital products designed for instant access and download. Due to the nature of these products, all sales are final and non-refundable.

1. No Refunds on Digital Products

Once a digital product has been delivered or accessed, we are unable to offer a refund under normal circumstances. This includes:

• Downloadable templates
• DFY websites
• Canva kits
• PDF guides
• Any other digital assets

We encourage you to read product descriptions carefully before purchasing. If you have any questions before checkout, feel free to contact us at contact@narvoo.com.

2. Exceptions (Case-by-Case)

We may issue a refund only in rare, specific cases, such as:

• You were charged more than once accidentally
• You were unable to access the product due to a system error on our side (not due to user error)

In such cases, please contact us within 7 days of purchase and provide your order number or email receipt.

3. Download Issues

If you experience any issue with downloading or accessing your purchase, please contact us immediately at:
📧 contact@narvoo.com

We’ll do our best to resolve the issue quickly.

4. Chargebacks & Abuse

If you submit a payment dispute or chargeback without contacting us first, we reserve the right to permanently ban you from accessing future products from Narvoo.com.

5. Questions?

If you have concerns or need clarification about this policy, reach out at:
📧 contact@narvoo.com